Frequently asked questions

What is the difference between a summary and a synthesis ?

A summary is a small condensed text which purpose is to summarize a text's ideas and concepts without any modification or interpretation. It is not to be mistaken with a synthesis which purpose is to summarize a text's ideas to create a text interpretation.

 

What kind of texts can be used on Resoomer ?

Texts that are well-structured and well-detailed. Mainly :
• Articles
• Scientific texts
• History texts
• Analyses work of art
• Advance information sheets

Novels, narrative texts, plays dialogues or interviews are texts that can't be used.

 

How to manipulate my documents to use Resoomer ?

With the simple copy and paste function of your desktop, you can import your texts to use Resoomer. Copy the titles and paragraphs of your documents, and import them into Resoomer.

 

Why can't I summarize a text ?

You can't summarize a text for the following reasons :
• Text is too short or summarized enough
• Text is poorly written or not well-structured
• Closing quotations marks are missing (»)
• text language other than English, French, German, Italian, Spanish
• HTML code is poorly coded (if you summarize a web page with our browser extensions)

 

Upon what the algorithm is based to provide me with a relevant search result ?

To answer this question, we recommend you read this article that we wrote about.

 

How to summarize a too long text or a book?

TIP: Import your texts chapter by chapter.

 

Is there a version to install on a computer?

For now, no, but it's planned.

 

Do you keep the texts in your system?

No. Under European data protection regulations, we do not keep any texts.

 

I just created my account but I can't login?

If you encounter difficulties logging into your account, contact us at support@resoomer.com.

 

PREMIUM Account

What are the advantages of a PREMIUM account?

With a PREMIUM account, you benefit from the following advantages :
Import texts up to 200 000 characters instead of 20 000. Approximately 40 000 words.
Unlimited, you can summarize your texts up to 200 000 characters for your long documents.
• Unlimited text analytics to help you read diagonally.
Multilingual to process your texts in French, English, German, Spanish and Italian.
Web browser extensions to summarize your articles online in 1 click up to 500 words
Import PDF, DOCX, TXT documents
Summary of PDFs on the web with our web extensions to avoid copy and paste, and save more time.

 

What payment methods are accepted?

Payments are secured by Paypal with the following credit cards :
• MasterCard
• Visa
• National Bank Card
• Aurore
• Card VPay
• Cofinoga
• Cofidis
• American Express
• Discover
• Maestro

How does automatic renewal work?

You will no longer need to worry that your subscription expires, it will renew until when you do not cancel it. In case of annual subscription, before billing you the price on your card, we send you an email to remind you of this subscription and remind you that you can cancel it. If you cancel your subscription, you can use your Premium account for the entire paid period and we will no longer charge you anything.

How do I cancel my subscription?

Log in to your account, then cancel your subscription.

How do I change my payment method?

Cancel your current subscription, then suscribe again with your new payment method.

 

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